Frequently Asked Questions
We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.
The delivery timeline depends upon the delivery address of the customer.
For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.
Unstitched products are fabric materials which can be stitched by the customer to your exact size.
Semi-stitched products come half-stitched. For example, semi-stitched lehengas have a blouse material but the skirt is half-stitched. So, you will have to tailor it to your size.
Readymade products are ready to wear according to pre-set sizes like S, M L, XL etc.
We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed.
If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.
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