Thank you for visiting and shopping at sareesuit.com. Following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
Shipment processing time All orders are processed within 2 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates Shipping charges for your order will be free. Delivery delays can occasionally occur.
Shipment method
- Standard Shipping
- Estimated delivery time: 3-4 days.
- Shipment cost: Free
Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
2. International Shipping Policy We currently do ship outside India. Please contact us if you wish to discuss international shipping options.
3. Damages Annu Thok Vikreta Saree Suit Pvt Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
4. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
FAQs
How long will it take to ship my order?
We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.
The delivery timeline depends upon the delivery address of the customer.
For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.
I just cancelled my order when will I receive my refund?
For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made.
What is the difference between unstiched, semi stiched, and readymade products ?
Unstitched products are fabric materials which can be stitched by the customer to your exact size.
Semi-stitched products come half-stitched. For example, semi-stitched lehengas have a blouse material but the skirt is half-stitched. So, you will have to tailor it to your size.
Readymade products are ready to wear according to pre-set sizes like S, M L, XL etc.
What is your return and exchange policy?
Our returns and exchange policy gives you an option to return or exchange items purchased from our website for any reason within 30 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags and packaging.
Will my return order be picked up by your logistics team?
We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed.
If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.